Contact Us

Need help?
We’re available Monday–Friday, 9am–4pm PST.

Questions about your order?
Email us at team@portlandgear.com

Please allow 1–2 business days for us to process and fulfill your order. Once your gear ships, you’ll get a confirmation email with tracking info.

Need to make a change?
Once your order is placed, we can't guarantee that we can edit an order. There’s a two-hour window to request a cancellation or address update, email us right away and we’ll do our best to help, but we can’t guarantee changes.

Returns & Exchanges: https://returns.portlandgear.com/returns-portal/login