Cascade Backpack UO Ducks

Name: Cascade Backpack - Standard - UO Ducks
Brand: Portland Gear
SKU: PG-BAG-CASC-10410
Price: 119.0 USD
Availability: InStock
Rating: 5.0 (106 reviews)

Licensed ⭐️

$119.00

or 4 interest-free installments of $29.75

Color:UO Green

University of Oregon

Variant

Free Exchanges & Returns

Return/Exchange/Warranty Policy

1. Free Returns and Exchanges Available:

When you opt-in for Unlimited Free Returns/Exchanges at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for FREE. If you decide not to buy Unlimited Free Returns/Exchanges you can still return your items, but you will be responsible for the cost of the return shipping label. All returns are subject to the guidelines outlined in our Return Policy. Please note that the original shipping fee and the $1.98 charge for Free Returns & Package Protection is always non-refundable.

Order numbers are required for all returns and exchanges — including gifts. Gift recipients must have the original order number to proceed.
If your return or exchange label isn’t included in the package - you’ll need to visit our returns portal to submit a request and download your label; if you can’t find it, email team@portlandgear.com with your order number.

2. Flexible Return Locations:

We offer you the flexibility to return or exchange your items either in-store or online, no matter where you initially purchased your order. Visit one of our physical locations to complete the return/exchange, or head to https://returns.portlandgear.com to complete through the mail. If you purchased your order in-store and don’t have a shipping address on file, you will need to email team@portlandgear.com for assistance.

3. Take Your Time, We've Got You Covered:

We want you to shop confidently, which is why we're offering a generous 90-day return window for a full refund. If you decide within 90 days of your purchase that it’s not quite right for you, simply return your item in its original condition (unworn, unwashed, with tags attached) for a full refund.
If it’s been more than 90 days, no worries! You are still eligible to make a return after 90 days, but instead of a refund you will receive store credit as long as the item(s) are unworn, unwashed, and has the original tags attached, we’ll issue store credit for the current value of the product.

We’ve made returns and exchanges hassle-free so you can always shop with peace of mind.

4. Manufacturer Warranty:

Warranty Period:

This warranty is valid for two years from the date of your original purchase. Please note, warranties are only offered on your original item. Replacements will not be eligible for warranties for any time period.

Coverage:

This warranty covers defects in materials and workmanship under normal use. It includes issues such as:

Broken zippers
Seam failures
Material defects

Exclusions:

This warranty does not cover:

Damage caused by misuse, abuse, or neglect
Normal wear and tear
Dissatisfaction of color choice
Damage from accidents or unauthorized repairs
Items purchased from unauthorized retailers
Apparel and accessories

Claim Process:

To make a warranty claim, please follow these visit **https://returns.portlandgear.com.

Please note, an order number is required for all warranty requests** — including gifts. Gift recipients must have the original order number to proceed.

Resolution:

Upon inspection, we will determine whether to repair, replace, or issue store credit for the defective item.

Limitation of Liability:

Our liability under this warranty is limited to the repair or replacement of the bag. We are not liable for any incidental or consequential damages.

5. Portland Gear ReGear Repairs

ReGear is Portland Gear's repair program designed to extend the life of your gear and reduce unnecessary waste by restoring eligible bags whenever possible.

What ReGear Covers

At this time, ReGear is focused on common zipper issues, including:

Stuck zippers
Jammed zippers
Off-track zippers

What ReGear Does Not Cover

ReGear is not intended for all forms of bag damage and does not currently cover:

Zippers separating from fabric
Broken zipper pulls
Separated zipper teeth
Damage caused by force, misuse, accidents, or unauthorized repairs
Cosmetic wear and tear

Please note that if an issue is not eligible for ReGear, it may still qualify for warranty coverage. We encourage customers to submit a request through our warranty portal so our team can review the item and determine the best resolution.

Eligibility & Cost

Eligible Cascade bags within 2 years of purchase may qualify for complimentary repair.
For approved repairs outside the warranty period, customers are responsible for shipping costs.
One approved ReGear repair is available per warranty period.

How to Submit a ReGear Request

Submit your request through our warranty portal at https://returns.portlandgear.com and include:

Order number (required, including gifts)
Proof of purchase
Description of the issue
Clear photos of the bag and zipper

Incomplete submissions may delay review or approval.

Before Shipping Your Bag

Please make sure to:

Empty your bag completely
Remove all pins, accessories, keychains, and personal belongings
Package the bag securely

Portland Gear is not responsible for items left inside or attached to bags and cannot replace lost personal belongings.

Repair Resolution

Once received, your bag will be evaluated by our team. Depending on the condition of the item, we may:

Repair the bag
Replace the bag
Issue store credit
Offer a discounted replacement option

If a bag cannot be repaired, we will determine the best resolution based on warranty status and item condition.

Repair Turnaround Time

Typical ReGear turnaround time is approximately 2 weeks from the date the item is received.

6. Additional Notes for Luggage Returns, Exchanges & Warranties

To help us ensure every traveler receives luggage that meets our quality standards, please keep the following guidelines in mind:

Order numbers are required for all returns, exchanges, and warranty requests — including gifts. Gift recipients must have the original order number to proceed.
Keep your original box. All luggage must be returned or exchanged in its original packaging.
Photo of wheels required. Returns and exchanges must include a clear photo of the bottoms of the wheels so our team can verify the item hasn’t been used.
Used luggage is not eligible for a full refund or exchange.
Warranty requests require detailed photos. Claims submitted without photos cannot be approved.

7. Special Circumstances

Incorrect Shipping Address

If you enter the wrong shipping address, contact us right away at team@portlandgear.com. We’ll do our best to update it before fulfillment, but we can’t guarantee changes once the order is processed.

After an order ships, we can’t modify the address or contact the carrier. You may reach out to the carrier directly, though changes aren’t guaranteed.

If the package is returned to us, we can resend it to the correct address at no cost. However, if it’s not returned, we’re unable to replace or refund the order.

Please double-check your shipping address at checkout to avoid delivery issues.

Returning Multiple Orders in One Box

If you are returning items from multiple orders in the same package, you must include a note inside the box with the following information:

Your full name
All applicable order number(s)
A list of the item(s) being returned or exchanged
If requesting an exchange, clearly state the item and color you would like in return

This information is required so our warehouse team can properly identify and process your return. If a note is not included, our warehouse may not be able to match the items to the correct order. This can delay processing and may result in your return or exchange not being completed. To avoid delays, please ensure all required details are included inside the package before shipping it back.

International Returns & Exchanges

At this time, all international orders are considered final sale. As a small business, international shipping costs are extremely high, and there are frequent complications with customs when processing returns, exchanges, or warranty replacements. Because of this, we are unable to offer exchanges or returns on orders shipped outside of the United States.

If there is an error with your order due to a mistake on our end (for example, you received the wrong item), please contact us at team@portlandgear.com and we will work with you to find an appropriate solution.

Please note that “ALL SALES FINAL” items are not covered under our return and exchange policy. This includes all personalized items.

This backpack is designed to fit everything you need for work, school, or travel.

Designed in the Pacific Northwest, made for everywhere. Built with both capacity and convenience in mind, this bag is perfect for daily use. With weatherproof construction that holds up against anything the day throws at you, you can adventure, commute, or study with confidence.

Features

Weatherproof construction
Back luggage sleeve
Limited Edition - green lining w UO fight song text
Wireframe top for easy access
Hidden security pocket for valuables
Limited Edition - dual laser-perforated water bottle sleeves with webfoot pattern - won't collect water
Stays upright when set down
Dual XL water bottle sleeves
Padded laptop sleeve (approx. 15" by 10")
Interior organization pockets
Adjustable straps and chest buckle
Fits under all standard airline seats
Dirt, grime, and spills wipe off easily

Specs

Volume: 21-liter
Material: 100% polyester with TPU matte coating
Dimensions: 16" by 11" by 8.5" inches
Weight: 2.375 lbs (38 oz)

Care

To preserve the integrity of your Cascade Backpack, we suggest using a damp cloth for cleaning. Avoid machine washing and using excessive amounts of soap as it may impact other parts of the bag.

Following these guidelines will ensure the longevity and optimal performance of your backpack.

21-Liter Capacity.

Thanks to the Cascade Backpack's innovative Pop-Top™ wireframe design, it can fit way more than your average daily backpack, without the bulky footprint.

Pack Your Way

Ready for Any Adventure.

The Cascade Backpack is designed to stand up to any weather the day throws at you, so you can stay on the go without worrying about your essentials staying safe and dry.

Stay Dry

Customer Reviews

Overall rating: 5.0 / 5 from 106 reviews.

Customer video review of Cascade Backpack - Standard - UO Ducks

Great design! Padded slot holds a 16-inch laptop.

Angela B. 5/5 Verified May 27, 2026